SHIPPING POLICY
We want to ensure that your order arrives safely and on time, whether you're in Australia or anywhere around the world. Please review our shipping policy to understand our processes for domestic and international shipments.
1. Shipping Methods:
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Australia: We offer two types of shipping options within Australia, including standard and express services, which you can select during the checkout process.
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International: For international orders, we provide standard services to various countries. Please note that customs and import duties may apply for international shipments, and customers are responsible for these fees.
2. Processing Time:
- We aim to process and dispatch orders within 1-2 business days from the date of purchase. You will receive a confirmation email with tracking information once your order is on its way.
3. Shipping Charges & Delivery Time
Domestic Australia | |||
Standard | $0 to $99 | 1-4 bus days | $10 |
Standard | $99 and up | 2-8 bus days | Free |
Express | $0 and up | 2-8 bus days | $15 |
Standard International | $0 and up | 4-9 bus days | $30 |
5. Tracking Your Order:
- A tracking number will be provided in your confirmation email for all orders. You can use this number to track your package's status.
6. Pick Up (Sydney Customers Only)
- Orders for pickup will be ready within 1-2 business days. Once your order is prepared, you will receive a confirmation email with instructions on the pickup location.
- Pick up location Belmore, NSW 2192